WORLDWIDE SHIPPING

Terms & Conditions

1. THE PARTIES

Between the client and / or user, who acts directly, if it is a natural person or through a person duly empowered to act on behalf of and on behalf of a legal person, and on the other hand, Trends Promoda SAS, commercial company duly constituted under Colombian laws, which has a website www.palmacea.com.co, enter into this contract in accordance with the terms and conditions of use that are an integral part of this contract.
Trends Promoda SAS will in any case presume in good faith that it is contracting directly with the client or with its legal representative duly authorized to carry out this type of operations and TENDENCIAS PROMODA SAS should not assume any responsibility for personal impersonation made by any client and / or user.

PARAGRAPH FIRST:
To make any purchase, it is an essential requirement to register, identify yourself and present yourself as a user on the website, activities that are carried out through an email account and a secret password of the client, which is personal, non-transferable and of responsibility exclusive and exclusive of the client.

SECOND PARAGRAPH:
Any use made of the supplied password is the responsibility of the customer, which may not be transferred or disclosed to third parties for any reason. Likewise, the client must adopt all the necessary security measures to avoid misuse or knowledge of it by third parties. It is recommended to change the password periodically.

THIRD PARAGRAPH:
In case of loss, forgetfulness or exposure to third parties of the password, you must refer to the authentication section of the site where there is a link to remember the password, where following the instructions, the client can recover their password, through their email electronic or change the password. If for any reason you cannot solve the problem, you should write to the e – mail ventas@palmacea.com.co

2. THE ACTIVITY

Trends Promoda SAS, will make available to customers, the colors in which they can purchase the products. These will be displayed in the most realistic way possible, however, it must be taken into account that with each equipment / computer, the color chosen may vary, so the company is not responsible for this fact if the client requests a change. by mistake in the color selection.

3. ACCEPTANCE OF THE TERMS

By accessing, browsing and / or using this site, the user admits having read and understood these Terms of Use and agrees to abide by them and comply with all applicable laws and regulations that are part of the Colombian Legislation. In addition, when the user uses any service provided on this site, they will be subject to the rules, guides, policies, terms and conditions applicable to that particular service. Trends Promoda SAS is not responsible for the fact that the material on this site is appropriate or available for use in other places, accessing it from territories where its content is illegal is prohibited. Those who decide to access this site from other places will do so on their own initiative and it is their responsibility to abide by the local laws that are applicable. In the event that the user does not agree to these terms, please refrain from using this site. Any claim in relation to this site and the material contained therein is regulated by the laws of Colombia. These terms and conditions are subject to change without prior notice at any time, under the principle of autonomy of will of TENDENCIAS PROMODA SAS and from the date of modification of these terms and conditions, all operations that are held between TENDENCIAS PROMODA SAS and the user will be governed by the modified document.

4. THE PROVISIONS

In the event that one or more of the provisions contained in these Terms and Conditions are considered null, illegal or ineffective in any aspect, the validity, legality, enforceability or effectiveness of the rest of the provisions contained herein will not be affected or annulled by said circumstance.

5. REVIEW OF THE TERMS

TENDENCIAS PROMODA SAS may at any time revise these Terms of Use contained herein, by readjusting this announcement. By using www.palmacea.com.co the user agrees to be bound by any of such revisions, which will be in force from the moment they are accessible by users, and must then periodically visit this page to determine the terms in force at that time to which the user will be bound in the event that he decides to use this Site.

6. INDUSTRIAL PROPERTY

All trademarks, signs, logos, names and any other distinctive signs, as well as utility models and / or industrial designs and other elements of industrial property or Industrial Property, without the written permission of TENDENCIAS PROMODA SAS or the owner of the rights thereof. Any unauthorized use will constitute a violation of these Terms and Conditions and current national and international regulations on Industrial Property.

7. COPYRIGHT

All computer, graphic, advertising, photographic, multimedia, audiovisual and / or design material, as well as all the content, texts and databases made available to you on this site are the exclusive property of TENDENCIAS PROMODA SAS All Contents on the website are protected by the rules on Copyright and by all applicable national and international standards. Except as expressly stipulated in these Terms and Conditions, any act of copying, reproduction, modification, creation of derivative works, sale or distribution, exhibition of the Contents, in any way or by any means, is prohibited, including, but not limited to, electronic, mechanical, photocopying, recording or any other means, without the prior written permission of TENDENCIAS PROMODA SAS. In no case do these Terms and Conditions confer rights, licenses and / or authorizations to carry out the acts described above.

Any unauthorized use of the Contents will constitute a violation of these Terms and Conditions and the current rules on copyright, the user is only granted a license and a personal, non-transferable and non-exclusive right to display www.palmacea.com.co on the screen of a computer, computer or PDA device under their control, and to copy the Contents owned by TENDENCIAS PROMODA SAS solely and exclusively for non-commercial personal use, with the condition that the user does not modify the Contents in any way and that they keep all copyright and other property legends contained therein. The user is obliged by these Terms and Conditions not to modify the site software in any way.

8. PRICE

The total value of the purchase will be made up of the following items in charge of the client: value of the product, taxes and transportation costs if applicable, according to the country of destination or city within the Colombian territory

FIRST PARAGRAPH: TRENDS PROMODA SAS undertakes to constantly review and update the prices mentioned on the website and, in turn, our client and / or user must be attentive in the event of any fluctuation in them.

SECOND PARAGRAPH: TENDENCIAS PROMODA SAS will inform or publish the transport and shipping rate that the goods will have, which will be generated depending on the costs, items and policies of the transport company, which are independent, autonomous and unrelated to TENDENCIAS PROMODA SAS Within the cost Of the freight, the place of the Colombian territory to which the purchased products should be sent, their size and weight must be taken into account.

11. PAYMENT CONDITIONS

Payment will be made solely and exclusively by the following means:

Colombia:

Credit cards

Visa

Diners

Master Card

American express

Debit cards

Teacher

Electron

Baloto

Effective

Rest of the world:

Credit cards

Visa

Diners

Master Card

American express

PAYPAL

PARAGRAPH: Before our acceptance of any purchase offer, the client must choose the terms and conditions of payment of the corresponding price, according to the means of payment that are already specifically established on this Site. Even when TENDENCIAS PROMODA SAS makes a secure connection system available to the client for all the realization of all the purchase offers, in no case will it be responsible for the failures in the communications of the banking or credit entities, as well as the damages caused to users as a result of an action or omission of said entities.

12. RIGHT OF WITHDRAWAL – APPLIES ONLY TO PURCHASE WITHIN COLOMBIA

The consumer must return the product to TENDENCIAS PROMODA SAS. by the same means and under the same conditions in which you received it. The transport costs and the others that the return of the good entails will be covered by the consumer. The maximum term to exercise the right of withdrawal will be five (5) business days from the delivery of the good or the conclusion of the contract in the event of the provision of services.

The following cases are excepted from the following case and according to the corporate purpose of TENDENCIAS PROMODA SAS:

In contracts for the supply of goods or services whose price is subject to fluctuations in financial market coefficients that the producer cannot control
In contracts for the supply of goods manufactured according to consumer specifications or clearly personalized
In contracts for the acquisition of goods for personal use
PROMODA SAS TRENDS. must return in money to the consumer all the amounts paid without proceeding to make discounts or withholdings for any concept. In any case, the return of the money to the consumer may not exceed thirty (30) calendar days from the moment the right was exercised.

13. REVERSAL OF PAYMENT

The law provides that in sales made through electronic commerce mechanisms, such as the Internet, and a credit or debit card or any other electronic payment instrument has been used to make the payment, the participants in the payment process must reverse the payments. requested by the consumer when it is subject to fraud, or corresponds to an unsolicited operation, or the product purchased is not received, or the product delivered does not correspond to what was requested or is defective.

For the reversal of the payment to proceed, within five (5) business days following the date on which the consumer had news of the fraudulent or unsolicited operation or that he should have received the product or received it defective or without corresponding to what requested, the consumer must file a complaint with TENDENCIAS PROMODA SAS and return the product, when appropriate, and notify the issuer of the electronic payment instrument used to make the purchase of the claim, which, together with the other participants in the process of payment, they will proceed to reverse the transaction to the buyer.

14. INVOICE

The invoice will be sent together with the product purchased to the address mentioned by the customer.

15. PACKAGE THE PRODUCTS

Orders will be packed in envelopes and boxed.


16. LIMITED LIABILITY

Without prejudice to what is determined in the mandatory norms of the applicable Colombian Legislation, TENDENCIAS PROMODA SAS does not assume any responsibility, including any responsibility for any damage or harm, including but not limited to the loss of information or profits, existence of viruses, results of use or the inability to use the material on this Site, lost business opportunities, or any other damage, even when the user has advised us about the possibility of such damages, or for any third party claim, except as expressly stated herein . Under the terms indicated here, TENDENCIAS PROMODA SAS does not assume any responsibility for the information provided on the page, including, but not limited to, that referring to products and / or services, notes of interest, opinions, practical advice, and solution of concerns. . PROMODA SAS TRENDS. does not assume any responsibility for the impossibility of, or for problems in, the use of the Site or any of the pages that make it up, including, but not limited to events such as server or connection problems, interruptions in your communication , technical problems. In the event that the use of the material on this Site results in the need to service, repair or correct equipment or information, the user assumes any cost derived from it.

FIRST PARAGRAPH: The liability of TENDENCIAS PROMODA SAS will be limited to an amount identical to the value of the product purchased, or failing that, to the value of the product requested by the customer.

21. ORIGIN OF FUNDS

The client solemnly declares and sustains:

  1. The resources with which the purchase was made come from a legal operation, trade, profession, activity or business.
  2. The monies with which you made the purchase were NOT obtained by virtue of any type of conduct that is enshrined in Colombian law as a constitutive offense of criminal offense.
  3. I have never allowed third parties to use my accounts or my credit or debit cards to consign or manage money that is unknown to its origin or that comes from conduct contrary to the law and especially criminal law.
  4. I release TENDENCIAS PROMODA SAS from all responsibility for erroneous, false, inaccurate information that has been provided in this document or for the violation of it, in such a way that I will be solely responsible for it.

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